Services

Clinical Care Coordination for Children and Young People

Navigating mental health challenges can be tough—for children, young people, and their families. That’s why Better Connect offers Clinical Care Coordination (CCC) for children and young people aged 5 to 25 years who are experiencing, or at risk of, mental illness.

Whether you’re a parent, carer, or young person seeking help, our team is here to guide you through the process and connect you with the right support in your community.

What To Expect

Our Clinical Care Coordinators are available face-to-face at select Hubs and virtually across other areas. They provide:

Community Connection

Help linking with local mental health and wellbeing services.

Brief intervention and Psychoeducation

Support when local services aren’t available.

Collaboration with families, schools, and other key people in a young person’s life.

Integrated support

Access Support

For Parents and Carers

If your child needs support, you’ll be asked to provide consent before services begin. A Clinical Care Coordinator will contact you to arrange appointments and work closely with you to support your child’s wellbeing. We’ll also help you explore other services available through Better Connect or in your community.

Access Support

How to access support

For a referral, please contact Medicare Mental Health on 1800 595 212. They’ll discuss your (or your child’s) needs and connect you with the appropriate support services. For more information, please email betterconnect@each.com.au.

This service is provided by Stride

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